1. All invoices must be paid using the payment method agreed upon in the contract, unless otherwise arranged in advance. The company will apply a call-out fee for each visit.
2. The company will determine the total cost of the work to be carried out.
3. Any price quoted by the company, or included in an order or estimate, may be subject to change if labor or material costs were incorrectly priced, additional labor is required, or manufacturers increase material prices.
4. All prices are subject to VAT at the standard rate unless the work is zero-rated.
5. If the client breaches clause 1, the company reserves the right to add 10% interest to the outstanding balance after 28 days from the invoice date, plus an additional 10% weekly thereafter until the full balance is settled.
6.Any person named on the invoice will be considered the client.
7. The client is responsible for paying the company for the time spent and materials purchased if the order is later canceled by the client.
8.Cancellation is not permitted once the engineer has started work.
9. If the client requests the company to amend, alter, or rectify any work carried out for any reason, the client must notify the company in advance as per the contract terms. Failure to notify the company or allow sufficient opportunity to inspect any complaint will void any liability for defective materials or workmanship.
10. Manufacturers guarantee all parts and materials, which are covered under the respective manufacturer’s warranty. These guarantees are not included in the maintenance contract.
11. The company and its engineers are insured against accidental damage to the client’s property or person. In the event of a claim, full written details must be submitted to the company’s registered office. Outstanding payments for completed works or supplied goods remain due and payable.
12. The company will not be liable for any loss arising from, or delays in, the delivery of goods, materials, or commencement of works caused by the client.
13. Upon completion of works, payment is due as outlined in clause 1: the client remains responsible until full settlement is made in accordance with the agreement.
14. Upon completion of works, payment is due as outlined in clause 1: the client remains responsible until full settlement is made in accordance with the agreement.
15. Where parking difficulties are known at the property address, the client must make suitable and safe arrangements for the engineers’ vehicle to park nearby.
16. For the purposes of these terms, “the company” refers to Zone 6 Maintenance, and “the client” refers to the individual, business, or entity to whom Zone 6 Maintenance agrees to sell or provide goods or services.